CREATING AND MAINTAINING HIGH- PERFORMANCE ORGANIZATIONS

Concepts and brief description:

A structure should set short term goals but also medium and long term objectives in order to maintain performance in the structure. More than just being satisfied by measures already existing on the company, managers should always look for improvement and development.
First, team work and empowerment of employees is very important. Employees should be given more power of initiative to take risks and decisions that managers usually take. Team work should be strengthened and more trust and independence should be given to the teams, even though it remains necessary for managers to supervise issues, communication, and resources.
Second, the knowledge should be shared with employees. Managers should always learn and know more about the organization. They should always stay aware of problems and constantly try to identify training needs. Managers should also encourage initiative actions as well as innovation from workers and teams.
Third, employees should be satisfied of their jobs. They should occasionally be given important tasks to fulfill and managers should foster employee’s passion for their jobs. Finally, managers should find ways to create a friendly work environment.


Emotional hook:

If employees are not motivated, trusted, evaluated, and happy in their work environment, motivation and satisfaction are not going to be reached which can be a serious problem for a company which wants to maintain high-performance activities.

Key to elicit discussion:

It can be hard to try to create friendship, team work, initiative freedom, and risks allowance in a structure without frequently needing to re-orient the focus and preserve professional spirits and behavior in the structure.

Facilitative questions:

How can management find the perfect balance between friendly and relax work environment and professionalism?